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leadx
Feb '08

Hi,



I've had a few people, including myself, try to use paypal on my site and it comes up in Spanish.



Has anyone seen this before? How do you fix it? Is this an E-Junkie problem or Paypal. My paypal and E-Junkie accounts are all in english.



Here's the site:

10http://www.leadingexample.com10



Any help is appreciated.

  • created

    Feb '08

  • last reply

    Apr '09
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dhacker
Feb '08

Weird, I tried to buy one of your products and indeed, it was in Spanish.



I went to login to MY OWN paypal account and the login screen was in Spanish as well. As soon as I logged in it reverted to English.



Maybe a temporary Paypal quirk?

leadx
Feb '08

Yeah, I've been trying all morning to figure out the problem and can't seem to find it.



Maybe it is a paypal thing... Be nice if they had a news feed or something to let us know.

1 year later
krals
Apr '09

Somebody please help me with this....



I have two websites, one in English, the other in Spanish...

English: www.LowerBloodPressureDrugFree.com1

Spanish: www.InglesFluidoConSolo1000Palabras.com1



(these are completely different products and markets)



I have PayPal checkout in English on the one site and... I'm trying to get Spanish to work on the other. I did the "&lc=ES" switcheroo and it works BUT.... on page TWO of the PayPal checkout it reverts from Spanish back to English.



I've emailed PayPal three times and they don't respond.



Should I maybe set up two completely separate PayPal accounts, one for English transactions and the other for Spanish? Anyone running an international site, please help on this?



Andy

E-junkie_GuruWebmaster & Support Guru
Apr '09

When a buyer logs into their PayPal account during checkout, PayPal applies whatever language preference the buyer has specified in their own account -- e.g., buyers who prefer English will get a checkout in English, buyers who prefer Spanish will get a checkout en Español, etc.



On the login page itself before the buyer logs into their PayPal account, PayPal will set the initial language according to the buyer's chosen shipping country (if any tangible goods are being ordered).



Unfortunately, PayPal still has not added a localization (language) setting in their system for Mexico, so any buyers who select Mexico in the cart as their shipping destination will see English on their initial PayPal checkout/login page, but once they log into a PayPal account, the rest of their checkout will be en Español if they had already set that preference in their PayPal account previously.