Hey guys, first time user here - I added the button code to a downloadable pdf and I receive this when testing the button and landing on paypal:
"PayPal cannot process this transaction because of a problem with the seller's website. Please contact the seller directly to resolve this problem."
Any ideas what it could be?
Thanks
Jan '15Jan '15
The button code we provide is HTML, intended to be pasted into a live Web page. If you want to put a purchase link in a PDF file, we'd recommend obtaining the bare link URL from your full button code:
2http://www.e-junkie.com/ej/tips.button-code.url.htm2
If that doesn't seem to resolve the problem, please email a copy of your PDF to our support team for further examination -- our email addresses are listed here:
https://www.e-junkie.com/ej/contact.htm
It appears your product is priced at 0.00, so if you're doing that intentionally to give away your product for free, you would need to use an Add to Cart button to take orders for that product via our Free Checkout:
1http://www.e-junkie.com/ej/free-checkout.htm1
Buy Now buttons bypass the cart to take buyers directly to instant checkout with a predetermined payment processor such as PayPal, which cannot handle a checkout where no actual payment is being made, so you cannot use Buy Now buttons for free products.
If that doesn't resolve your concern, please provide a link to your live sales page where you have placed the button that's having the problem.
