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era
Jul '14

Hi all,



I have been retailing tangible and non-tangible goods very successfully via eJ for some time now and a very good system it is too.



My problem is this:



When a customer buys tangible goods through my website eJ uses the pre-set flat rate postage rates set up in my PayPal account to set the postage. However, I would like to sell certain tangible items with the postage already included in the price (i.e. notionally post free as far as the payment system is concerned) and so need to override the PayPal postage charge. Doing this for a non-tangible is easy but for a tangible good I need check 'need customer's address' box in creating the item and this sets up a postage charge. Is there any way of getting round this? Thanks...



ERA

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    Jul '14

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    Aug '14
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E-junkie_GuruWebmaster & Support Guru
Jul '14

It appears your site is using the "PayPal Cart" version of button codes we offer, which use PayPal's shopping cart instead of the standard E-junkie shopping cart, and thus engage shipping calculation settings you'd defined at PayPal's end. You do NOT need to use these buttons if you simply want to accept PayPal checkout payments, and these buttons also no longer work correctly in many ways due to recent changes at PayPal's end that we have been unable to work around, so we're removing those button codes from our system soon.



We recommend using your standard E-junkie Cart buttons, which will offer buyers a PayPal checkout button in the cart. These buttons will also provide full support for all of our features including shipping calculation. E-junkie Shopping Cart buttons will always override any shipping calculation settings in your PayPal account and instead apply shipping settings that you'd set up at our end, which get calculated in the buyer's shopping cart before checkout.



This help page explains all our shipping calculation settings in detail:

http://www.e-junkie.com/ej/help.shipping.htm



For instance, if you wanted to charge per-item flat-rate shipping that varies among different products (including free shipping on specific items), this help page explains how to set that up:

1http://www.e-junkie.com/ej/tips.shipping.item-specific-flat-rate.htm1

era
Aug '14

Hi,



Thanks for that. I didn't think there'd be a work around.



Thanks also for the heads-up on the ending of support for PP buttons. I'm now planning the cut-over to eJ cart and need to ask questions about that. I'll do that on a new thread.



ERA

era
Aug '14

Hi again,



I have now got eJ cart working ok but now come back to my original problem, except it is now withing eJ rather than using PP buttons.



I want to sell a small number of items post free, so don't need postage calculated by cart. I have tried setting an item with Shipping Calculations left to default (0g) as advised on the relevant screen, but it still generates postage.



I suspect this is because the lower rate flat rate postage bands I have set are (for example) 0-125g. Do I need to re-issue all these as 1-125g in order for an item set to 0g not to have postage added or is there another way? Thanks...



Regards,

ERA

E-junkie_MonsterSupport Monster
Aug '14

If you want to make some items exempt from shipping then what you describe would be the right way to go. Set the minimum thresholds for your shipping rules to at least 1, and set the weight of your free shipping items to 0.



You will also need to create one more rule with the following settings to cover orders with a weight of 0:



Shipping Rate Calculator: Flat

Shipping Amount: 0.00

Minimum Weight: 0

Maximum Weight: 0.9



No country settings are required, unless you want to also restrict this free rate to certain locations. If so you'll need to create one rule with the above settings for any location that gets free shipping and one rule set to "All Countries" for the rate that should be charged to the rest of the world. Otherwise one rule set to "All Countries" will cover everyone when no other rules make exemptions for this weight range.