Out of Stock

[bunkbedking]

If I use the inventory feature and set a sku's stock to zero - the customer sees the message



"This product is out of stock"



Can I change this message?

[E-junkie_Monster]

Hello,



That particular message cannot be edited, although it will only appear when you have enabled inventory control for product and the stock for that SKU or the item in general is at 0. Were you looking to avoid the message entirely or just display it differently?

[bunkbedking]

we wanted to change it to



"This product is out of stock - please email us a xxx@xxx.com and we will contact you when this item is back in stock"

[E-junkie_Guru]

Unfortunately, we have no method to customize that message. However, you could add a line of custom text/HTML to your cart, at least on pages where you already know items are out of stock, by adding the following lines to your View Cart code on each page where you want the custom message to appear, just before the "// -->" line in the standard View Cart code you obtained from Seller Admin:



function EJEJC_config() {

EJEJC_POSTCALL=true;

}

function EJEJC_shown() {

jQuery("#tdSell").attr("innerHTML","If your item is out of stock, please email xxx@xxx.com to receive notification when the item is back in stock.");

}



If you're already using cart customization, just add the jQuery("#tdSell").attr("innerHTML","...etc."); line to your existing function EJEJC_shown(){} section.

[brian_ckc]

Not wanting to hijack this thread but this is helpful to us also.



Along the same lines is it possible to allow someone to place a pre-order or back order when something is out of stock? We use the stock control feature and it works well, but sometimes there are customers who want to secure an item. We manually let them know when stock comes in, but sometimes by the time they go to place an order someone has beat them too it!



The idea above would help but any other ideas?

[E-junkie_Guru]

When stock runs out for an item, you might consider editing the product to disable Inventory Control and add something like "(Backorder, restock expected 06/20)" to the Item Name, so buyers could continue to place orders to "reserve" units pending restock.



Once you get restocked, re-edit the product to remove the "(Backorder ...etc.)" from its Item Name and re-enable Inventory Control, but deduct the number of pre-ordered units from your actual stock to determine the new inventory stock figure you enter for the product.

[brian_ckc]

Thanks, I will give that a go.