studioyuurei
Apr '13

Since 4/1 none of the orders that have payment confirmation from paypal have been sent to my buyers. The downloads they order and not being emailed and I have no record of the order anywhere but in my paypal.



EDIT:



I got an email from paypal saying instant payment notification payments are failing, but it's to the wrong url; nothing with e-junkie.



EDIT 2:

I altered my IPN settings with paypal to be e-junkie, since that seemed to be the problem. Now when I do a test purchase I get two emails from e-junkie with two separate download urls. Only one shows up in my transaction history.

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    Apr '13

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    Apr '13
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E-junkie_GuruWebmaster & Support Guru
Apr '13

If you are using E-junkie purchase buttons to sell your product online, we transmit our IPN requirements to PayPal with every order, which should override any IPN settings manually entered in your PayPal account. The only reason you would need to enter IPN settings manually would be if you are selling from somewhere like eBay where you cannot use the buttons provided by E-junkie to sell the product:

http://www.e-junkie.com/ej/help.ebay.htm



You may have multiple types of thank-you email enabled for your account. We can send a Common Thank-you Email for every order and/or a product-specific email for individual items in the buyer's order. In your E-junkie Seller Admin > Account Preferences screen, you can customize your Common Thank-you Email or just delete the message template there to disable that message. In the settings of each product, you can add a custom Email Message to our standard link presentation, or Enable Templated Email to replace our standard message with a fully custom message from start to end, or Enable Templated Email but leave the Email Message field blank to disable that message. This help page explains more about customizing your thank-you emails:

http://www.e-junkie.com/ej/help.custom.thankyou-email.htm