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manytrickssw
Apr '15

When using the new admin, you can create a discount code with the name of (for example) My_Discount-123_2015. All will seem to work fine; the discount is saved, no errors are generated. But if you try to use it, you'll get an "invalid discount" message in the cart.



After switching back to the Flash admin, I found the problem: you can't use anything other than letters and numbers. The Flash UI blocks these characters; the new admin does not, and saves discounts that do not work.



Non-ideal fix: Pop up an error message when a user saves a discount code with non-allowed characters, or prevent them from entering those characters in the first place.



Ideal fix: Let us use special characters in discount codes.



-rob.

  • created

    Apr '15

  • last reply

    Sep '15
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E-junkie_MonsterSupport Monster
Apr '15

Hi Rob,



Thanks for letting us know, I'm not sure if that was already fixed for the full release next week or not so I'll pass that on.

4 months later
peltiertech
Sep '15

This is still not right. Last night I set up a bunch of codes that contained hyphens. After a bunch of potential customers contacted me today, I tried the codes and they failed. I removed the hyphens and they worked.



Seems in 2015 we should be able to use at least some special characters in these codes.

manytrickssw
Sep '15

This is bad -- either it needs to work, or it needs to reject the names. Allowing them to be accepted but silently failing is the worst of both worlds.



Please address ASAP? (Also, the login link at the bottom of the forums still goes to the old Flash-based site.)



-rob.