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markf
Dec '10

I want to be able to offer custom engraving of our products and need the customer to input up to four lines of text for engraving. Right now, I cannot see a way of doing it with this system. I can set up a product that has a dropdown for choosing the font but looks to me I am limited to three TEXT boxes for customer input.



Is there a way to do this differently? It looks like you have to define content for each of the VARIANTS and and that does not work for this scenario.



Please Help,



Mark

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    Dec '10

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    Dec '10
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E-junkie_GuruWebmaster & Support Guru
Dec '10

First, you would actually want to use "Variations which tell more..." rather than Variants, as Variations allow you to have text-entry fields, rather than predetermined menu values as required by Variants.



However, Variations still only allow up to 3 option fields, so if you need to pass a 4th option value, you'd need some custom scripting in your page that would take the values of two fields and string them together into a single option value, as explained here:

http://www.e-junkie.com/ej/help.custom.purchase-buttons.htm#product



If you'd need some help setting that up in your site, we can recommend the competent, E-junkie-experienced developers listed in our directory here:

http://www.e-junkie.com/ej/developer-directory.htm

markf
Dec '10

I have gone to this section referenced above and it makes absolutely no sense to me. I see the line:



&on0=Options&os0=string_with_all_values



But there is no direction on where this info needs to go and how to implement it.



Mark

E-junkie_MonsterSupport Monster
Dec '10

We'd recommend getting in touch with an outside developer in that case. We're not programmers here on the support team, and even if we were we would not be able to convey the necessary instructions to you in a way that would make sense if you were not also a programmer.



A developer can handle this for you, but since this is going to require adding an extra layer of programming to your website itself it falls outside of the bounds of what we can offer support on directly.