My subscription was canceled, I didn't authorize it

[guest_user]

I just wanted to let someone know that I received notification from you this morning that my subscription services have been cancelled. This was NOT AUTHORIZED by me. I checked my Paypal account and a couple other subscriptions were cancelled as well. I don't know if my account has been hacked or what, but I've already reported the problem to Paypal. I was under the impression that my e-junkie service would automatically renew each month. Is that not the case?

[shivani]

I don't think your account was hacked. I think one your payment source (which might have been used for your subscriptions) expired or was changed by you. In that event, PayPal cancels your subscriptions that rely on that payment source.



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