Please understand that adding support for a new payment service is not something that we can do quickly nor easily; indeed, it's one of the most difficult and time-consuming tasks we can undertake, so we have to consider whether the benefits of a prospective new payment processor would be broad enough for a wide enough number of merchants to return our considerable "investment" in time and effort required to support it.



Many payment services cannot be integrated well or even at all -- a lesson we learned with a couple payment processors where we eventually had to give up on full support and only support them with Buy Now buttons, and somewhat clumsily at that. As such, and since we already support a wide variety of payment options for US-based merchants, any new payment services we might evaluate for integration would be those with the broadest international support for merchants outside the US and with the best prospects for full integration with our cart.

I also would like very much to see Amazon Payments offered. EVERYBODY purchases with Amazon and they don't take profit from sales the way PayPal does.



Thanks for bringing this up again, Kenny. I hope this can be put up in priority for e-junkie to implement asap. I have had a share of customers tell me they won't purchase from me because they dislike PayPal so much.



I'm going to implement Google but that doesn't make everybody happy either.

Sellers based in the US may also be interested in Authorize.Net, which would work with a card merchant account at your bank and function as the online equivalent of a physical card-swipe/keypad terminal. This would allow you to take card payments directly without going through a "middleman" service like PayPal or Google Checkout:

2http://www.e-junkie.com/ej/authorize.net-shopping-cart.htm2



We are evaluating other payment gateways like Authorize.Net which could provide broader international coverage for sellers based outside the US. We'll also add the other payment processors you mentioned to our wishlist.

There's a lot of things on the wishlist that will probably get implemented eventually and may even have groundwork laid on the back end already, but are simply waiting on the new DHTML-based Seller Admin to replace the Flash-based Admin we have currently, which by now has simply become too complex and crufty to modify readily without breaking it in unexpected ways.



As a centrally-managed system shared in common among all our 12,000+ merchants, any aspect of our system's behavior which does not have a setting in Seller Admin, along with back-end functions engineered to work with that, cannot feasibly be modified for any one seller without applying the same modification to all other sellers. The new DHTML-based Admin will be much more amenable to ongoing modification, allowing us to add new controls or alter existing ones on a more frequent, ongoing basis. Any new features or functionality that would need a seller-specific means of configuration/management, or any other alteration of our existing Admin interface appearance or behavior, simply has to wait until the new Admin is finally ready.

Have to agree with Kenny, I have enjoyed e-junkie's ease of getting my products into the world but also have not seen much in terms of updates, improvements or added benefits in the last few years. Of course there are improvements "under the hood" and we're not saying there are not. But for a company with 12k+ members, I would expect you guys to be more on top of adding features that are available elsewhere. If I was shopping today for a e-commerce solution, I'm not sure you would be my 1st option..... I would love to ween myself from PayPal and have a simple universal payment system that didn't require people to have a PayPal account and was affordable for me to use.

We're always glad to accept suggestions for desired new features; you can search the forum for the keyword "wishlist" to get an idea of what others have requested that we've already logged for consideration as possible new features and improvements, and that's just here in the public forum, with many more such requests via email to Support also having been logged.



We're well aware of the desirability, appeal, and utility of improvements such as support for additional payment processors, so bear in mind we're not stonewalling or refusing anything here out of sheer stubbornness or anything like that. We really do want to deliver the improvements that most of our clientele want and would benefit from, but we're also not a bespoke development shop that can jump on any client's request instantly; we have to follow a coherent, internal strategy that takes our entire system, user base, and market niche into consideration. Knowing what our clientele wants is one thing; being able to actually implement it, and exactly how, is another matter entirely.



Fiscally speaking, our revenue goes almost entirely towards covering our costs to operate the service itself and ensuring that it will remain reliable, stable, and fully operational into the foreseeable future. There isn't much surplus that could be reinvested to hire and train additional developers, so we have to make best, most efficient use of the existing staff and man-hours at our disposal that our current revenue can already sustain. Increasing revenue means increasing our subscriber base, which depends on offering more and better features, so there's a bit of an inherent catch-22 there.



Technically speaking, many desirable (and tentatively planned) new features and functionalities are simply "backed up behind the dam" of our current Flash-based Seller Admin, which by now has simply become too complex and crufty to modify readily without breaking it in unexpected ways. We've been making what improvements we can in ways that don't require touching the Flash admin, under the hood and in non-Flash interface screens (e.g. uploader windows and log displays). However, adding any significant new functionality that requires a user-specific level of configuration and control in Admin itself is simply waiting on completion of a brand-new Admin built from scratch in DHTML, which has been Development's primary focus for some time now. I went into more detail about this challenging long-term project here:

1http://www.e-junkie.com/bb/topic/5551#post195331

I am looking forward to sell some products targeted at the Indian audience.



Paypal recently stopped Indian accounts to accept payments from Indian buyers.



Although, the integration of e-junkie with Paypal would have been great, the current situation does not allow any of Indian online sellers to use Paypal as a payment option.



I want to know, if I have my gateway from other providers like CCAvenue or so, can I integrate e-junkie for handling the digital products delivery and other management?



Is there any solution for an Indian seller to integrate e-junkie with any other payment gateway options?



Thanks

We are actually particularly interested in a payment alternative that can serve the Indian market (within a broader range international support), as our parent company is based in Delhi. This means that we are currently unable to accept clients based in India, because of our current dependence on PayPal Recurring Payments for subscriptions and because we currently have no other way of accepting payment from Indian merchants for the use of our services.



We were actually all geared up to start a major sales and marketing push in India when some new Indian tax regulations were passed that caused PayPal to stop processing all payments between parties in India, so as soon as we have an alternative payment method ready (or the relevant tax regulations are revised), we will probably resume efforts to start enrolling merchants in India.

How about services to Indian merchants wanting to sell downloads to customers in the Americas and Europe. Indian PayPal Accounts can receive funds but cant make payments. Any possibility of getting a Payment Gateway that accepts all International Debit / Credit cards. While merchants can receive payments in their paypal account, they can pay for ejunkie services through some other payment gateway. I may be wrong but that dosen't seem to be a big rock to move. A search on Subscription Payment Services India turns up a lot of options.

Adding a new payment gateway is incredibly complicated on the backend, even if there are a lot of potential services to work with. Until we finish some of our other long-awaited upgrades there's simply no way to bring in a new payment service, and even then it will take quite a bit of time for us to investigate the various options available.

I need a way to make my customers pay from countries where they can't use paypal payments methods. I'm not in the USA and I can't use Dwollo, Amazon payment etc... so I really don't know what to use. I'm losing many customers and I'd really appreciate a quick answer/suggestion. Thanks!

You may want to look into 2CheckOut, which has a wider reach than some of our other supported payment services.

The issue with 2CheckOut is that they want much larger percentage cut from the sales if you're not US based thus making it pointless to use.