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earthy
Dec '12

Hello. I had about 50 cd keys up and selling on e-junkie. I remove those keys to check them (I knew some of them were bad). I remove the bad ones and uploaded the keys again to E-junkie. Now, when i had done that and everything was settled I noticed the keys were gone for some reason. Might have been something with someone purchasing right as I uploaded them. Now to my question: Is there anyway to retrieve these codes or is it a no go?

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    Dec '12

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    Dec '12
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E-junkie_GuruWebmaster & Support Guru
Dec '12

Your E-junkie Transaction Log lists the codes we have issued to each buyer:

http://www.e-junkie.com/ej/help.transaction-log.htm



Apparently some buyers are purchasing multiple codes (quantity > 1) at once, so a few such sales may have cleared out your available inventory of codes soon after you pasted them in. If you don't want buyers to be able to order more than one code at a time, disable "Let buyer edit quantity" in the product's settings.

earthy
Dec '12

I looked the transaction log up, I counted all the codes that people bought and it wasn't the ammount of keys I had put there. I don't know what happened to be honest.

earthy
Dec '12

I guess the keys are gone then, unless somehow it's possible to access the history of uploaded keys (because I know I had them up there til I took them down manually).

E-junkie_GuruWebmaster & Support Guru
Dec '12

Hm, maybe you didn't click Next until you could Submit the new codes, so they never got saved? Or maybe you pasted a new list of codes in place of any codes that remained for the product, so those remaining codes got deleted? The only records we keep for stored codes are the list of codes currently saved in the product settings and the codes already issued to buyers.