Live Cash Tracking

[bunkbedking]

I am trying to "track" purchases made by customers thru live cash - but the tracking pixel below is not "firing" back to Live Cash - When I look at the source code on a transaction, the fields are correctly populated



Help please



Denis







<!-- Begin Live Search cashback Tracking Pixel Code -->



<script type="text/javascript">

<!--

var jf_merchant_id = "bHZNQ3E2dmlXamx2UTNmcW5FcDdEQT09Cg";

var jf_merchant_order_num = "7F390612WL490754J";

var jf_purchased_items = new Array();

// adding cart items

FOR EACH PURCHASED ITEM...

// add cart item

var jf_item = new Object();

jf_item.mpi = "BK10-Nightstand-Expresso";

jf_item.price = "88.00";

jf_item.quantity = "1";

jf_purchased_items.push(jf_item);

NEXT PURCHASED ITEM

//-->

</script>

<script type="text/javascript" src="https://ssl.search.live.com/cashback/javascripts/1x1tracking.js">

</script>



<!-- End Cashback Tracking Pixel Code -->

[E-junkie_Guru]

You may find this article informative in explaining why conversion tracking which depends on the buyer viewing a thank-you page is often not, and can never be, completely reliable nor precise at tracking all sales conversions:

http://www.e-junkie.com/ej/faq.tracking-how-why.htm



Also, bear in mind the notes at the top of this page:

http://www.e-junkie.com/ej/help.tracking.htm

[bunkbedking]

Hi



yes I understand tracking - but, all of my tracking code is working fine - except for this live cash code - my question is - is there something missing in the way e-junkie is processing this code



Thanks



Denis

[E-junkie_Guru]

Honestly, there's really nothing we can to to help troubleshoot this third-party issue. That tracking code is just a javascript that runs in the buyer's own browser when it loads the page. We send it to to their browser exactly as you specify it in your Thank-you Page customization fields. If you have specified any [%template_variables%] in your Thank-you Email customization fields, we simply replace those with their respective values before sending your code to the buyer's browser.



To view the actual thank-you page generated for each transaction, you can go into your Seller Admin > View/Download Transaction Log, then find the transaction and click on its Transaction ID to bring up its thank-you page. Then you can View Source for that page to see how your tracking code is actually being sent to the buyer's browser and troubleshoot from there.