Jul 2009
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Jul 2009
Jul 2009
tbguru
Jul '09

Hi, when I check the transaction logs I can only see the IP address of the last attempted download. Is there any way to see the IP addresses of all attempted downloads?



Thanks!

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    Jul '09

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    Jul '09
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E-junkie_GuruWebmaster & Support Guru
Jul '09

Our system only records the latest IP from which an attempt was made and keeps a tally of the number of attempts made so far for any given transaction item. We do not log a history of IPs for each attempt.

solaria
Jul '09

A log, which include:



* product code (let say 20 bytes)

* IP (4 bytes)

* time (5 bytes)



for each attempt for download (I set them maximum 5 for a sold product) can be very useful indeed...



Such log could help us to analyze how the retail customers in our area act with the purchased products and if they offer them to other people to download... Also this could help each seller to decide how many attemps for download to allow... It even could be an option, which we can pay additionally monthly...



It would be correct if you place a message to each retail customer that he can't resell or distribute in any way the downloaded file and its contents and it is only for his personal use. The place of such message is just before the checkout button in the shopping cart window and also on the page with download links... I didn't see such message here until now, but may be I miss it...



Regards,

Solaria

E-junkie_NinjaSupport Ninja
Jul '09

We would not be able to tell the IP address that attempted a download. Even so as many people do not have static IP's or a laptop that can move between IP's it is possible for someone to attempt a download twice and have two different IP address without trying to defraud a merchant.

solaria
Jul '09

This is true, but these IP will be almost equal (at least their first 3 bytes), from one provider and in only one country. Two or three attempts even from different providers are still acceptable... How about 10-30-40 and more attempts from different IP and different countries (when a new merchant doesn't specify the number of possible attempts)?

E-junkie_GuruWebmaster & Support Guru
Jul '09
You can only specify a maximum of 9 attempts; it is not possible to allow unlimited attempts. We recommend our default settings allowing 5 attempts within 120 hours, whichever comes first.



solariaIt would be correct if you place a message to each retail customer that he can't resell or distribute in any way the downloaded file and its contents and it is only for his personal use. The place of such message is just before the checkout button in the shopping cart window and also on the page with download links... I didn't see such message here until now, but may be I miss it...



There's two things you can do to add a custom message. The easiest would involve simply customizing your thank-you page, so the buyer would see your terms/conditions when they claim their download:

http://www.e-junkie.com/ej/help.custom.thankyou-email.htm



You can also add a custom message inside your shopping cart for all buyers to see. This is a bit more technical, as you would need to modify your View Cart codes to add the following lines just before the "// -->" line in the standard code you get from Seller Admin:



function EJEJC_config() {

EJEJC_POSTCALL=true;

}

function EJEJC_shown() {

jQuery("#tdPmnt").attr("innerHTML",

"Any custom text or <b>HTML</b> you want to show in the cart goes here");

}