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wonko
Aug '10

Folks:



I'm curious about the mechanics of when/how an email is sent. Does E-Junkie wait for the payment processor to approve the transaction before sending an email? Or is the email sent automatically once the info reaches the payment processor?

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    Aug '10

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    Aug '10
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E-junkie_GuruWebmaster & Support Guru
Aug '10

Our system will only process a sale once we receive confirmation of completed payment from the payment processor.



After the buyer finishes checkout and the payment processor confirms the buyer's payment was good and completed, we grant the buyer access to a thank-you page where we present their unique download link(s) automatically, and we also issue them a thank-you email with a link to reach the thank-you/download page in case they did not proceed to the download page after checkout. We also log the order details in your E-junkie Transaction Log, send you a Sale Notification email, and transmit the order data to your external URL(s) if you're using our Integration feature.



You may be interested in this page which explains our purchase process in "layman's terms" using real-world analogies:

http://www.e-junkie.com/ej/faq.how.laymans-terms.htm

wonko
Aug '10

Just one other quick question:



My client needs to use Website Payments Pro and therefore need to use the shopping cart. After they approve the order at PayPal, who sends the email invoice? E-Junkie or PayPal?



Note that I'm not talking about download instructions. Just the invoice for client records.



Thanks.

E-junkie_NinjaSupport Ninja
Aug '10

PayPal will send the buyer's a receipt for their payment as long as the buyer includes a valid e-mail address.