can you make it work you have done it before - if you can explain in simple word why it doesnt work
my site is under cms and im not so familier with little detail
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Nov '08last reply
Nov '08- 15
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We typically respond to support requests within 24 hours, and usually much sooner; thanks for your patience.
However, we don't quite follow what you are asking about here. Could you be more specific about the problem you are encountering, or describe what you wish to accomplish?
thanks for answeing
what i ment is that i put redirecion om my items but it dorsnt work
i redirect to http://enter-system.com/91415/virtual-burn-100-
but after paypal it doesnt go there i had this peoblem before and you had to fix it in every item
i first need urguntly the 2 item that i have on my acount - if you can help -thanks
We respond to all support inquiries within 24 hours; thank you for your patience.
When I try activating the Redirect for any of your recent test transactions, I only get redirected to http://enter-system.com/ -- and that only displays this message:
Sorry!
There is no page under this address.
It appears then that either you have entered your Redirect URL incorrectly, or if that's good, then perhaps that provider does not allow being redirected to, in which case you would need to inquire with them about that matter. We are redirecting to whatever URL you have specified, so if they are not responding to the Redirection as expected, that is out of our hands.
We respond to all support inquiries within 24 hours; thank you for your patience.
When I try activating the Redirect for any of your recent test transactions, I only get redirected to http://enter-system.com/ -- and that only displays this message:
Sorry!
There is no page under this address.
It appears then that either you have entered your Redirect URL incorrectly, or if that's good, then perhaps that provider does not allow being redirected to, in which case you would need to inquire with them about that matter. We are redirecting to whatever URL you have specified, so if they are not responding to the Redirection as expected, that is out of our hands.
hi im puting this adreess 1http://enter-system.com/91415/virtual-burn-100-1 in the redirection but it doesnt work you fix it in the past but i had to stop working on my site and because i was on trial you deleted ny items
here ia the posting where you finaly made it work:- once you fix it again i will buy your service
http://www.e-junkie.com/bb/topic/2869
nes
member
Posts: 9
i need a pay per view sreamed short video
i understand you dont have it so itried redirect to my page but it redirect to what i put + many other details and it doesnt work
i pyt it both on every product and on the general acount
im working with paypal standart
here is the link im geting
http://ffa.co.il/site/detail/detail/detailDetail.asp?detailid=995220? payer_email=ncarmon%40iskoor.co.il&txn_id=05K70954HV582022P& first_name=nes&last_name=carmon&payment_status=Completed
i put http://ffa.co.il/site/detail/detail/detailDetail.asp?detailid=995220
please help fast
POSTED ON: September 18, 2008 @ 17:56 GMT -7
QUOTE
nes
member
Posts: 9
no one help
POSTED ON: September 18, 2008 @ 22:31 GMT -7
QUOTE
E-junkieChef
E-Junkie Crew
Posts: 750
nes, you have query string in your URL which is causing the issue.
can you use a URL on your end without the query string?.. like you can use URL rewriting on your end to avoid having to use query string.
POSTED ON: September 19, 2008 @ 00:42 GMT -7
QUOTE
nes
member
Posts: 9
i dident underrsand where is the problem with this query string thing- its a regelur page and i dint put no query never
and what about sreamed short video can the surfer wach it from your server insted of only down lodaing it i need aone time watch for every paymaent this would be the best for me
thax for answering
POSTED ON: September 19, 2008 @ 02:18 GMT -7
QUOTE
Robin
member
Posts: 28
Nevermind, we've changed the code to accommodate the existing parameters in the URL. Your link is working now.
POSTED ON: September 19, 2008 @ 09:12 GMT -7
QUOTE
nes
member
Posts: 9
what about sreamed short video can the surfer wach it from your server insted of only down lodaing it i need aone time watch for every paymaent this would be the best for me
POSTED ON: September 20, 2008 @ 12:02 GMT -7
QUOTE
nes
member
Posts: 9
what about sreamed short video can the surfer wach it from your server insted of only down lodaing it i need aone time watch for every paymaent this would be the best for me
POSTED ON: September 20, 2008 @ 12:02 GMT -7
QUOTE
E-junkieChef
E-Junkie Crew
Posts: 750
sorry, we do not provide a streaming service.
POSTED ON: September 20, 2008 @ 12:34 GMT -7
QUOTE
nes
member
Posts: 9
hi again its workink on the general acount thank you page byt not for yhe redirect of every priduct
can you fix it also to work
thanks
POSTED ON: September 20, 2008 @ 15:33 GMT -7
QUOTE
E-junkieChef
E-Junkie Crew
Posts: 750
can you post the d_id of the individual link?
POSTED ON: September 20, 2008 @ 22:52 GMT -7
QUOTE
nes
member
Posts: 9
do you have to fix it to every page im now want the redirect go to
http://enter-system.com/site/form/showForm.asp?formid=91292
and thats what i put in your software place to put redirection
i will need this for every item atlist 5
thax
POSTED ON: September 20, 2008 @ 23:15 GMT -7
QUOTE
nes
member
Posts: 9
you fotgot me
i cant use yr service wuthout you fixing the redirect line per item to work
POSTED ON: September 21, 2008 @ 12:58 GMT -7
QUOTE
E-junkieChef
E-Junkie Crew
Posts: 750
It's working ... if you can post your d_id from your link, I can check your link.
POSTED ON: September 21, 2008 @ 15:20 GMT -7
QUOTE
nes
member
Posts: 9
i dont know what is d_id iyouve got my link in my 100$ product
POSTED ON: September 22, 2008 @ 02:40 GMT -7
QUOTE
E-junkieChef
E-Junkie Crew
Posts: 750
Nes, this is working on our end. If you post your link, I can see what's going wrong
POSTED ON: September 22, 2008 @ 16:44 GMT -7
The problem is not on our end, so we have nothing "broken" that needs to be "fixed".
The problem is that your provider apparently cannot handle/ignore GET parameters being appended to the end of their URLs, which we do for all redirections, so their server gets confused when we perform the Redirect to your URL.
You need to contact Enter-System.com support and ask them to upgrade their system to ignore GET parameters appended to the end of their URLs.
hi again
itruely understand that your rediection is woeking as i test it on other pages but still cant you help me you have done it before and it workrd fine after you took care of it - please
when you arange it for me i will buy your service
In past what we helped you with was by adding the ability to support redirection URLs with query strings.
This time, the issue is with your URL/hosting provider .. when we append our query string to the URL, your URL breaks. This is something you/your hosting provider needs to fix.
Essentially, the issue this time is the reverse of what the issue was last time. The issue was at our end last time, so we fixed it, and it remains fixed; this time the issue is at your provider's end, so they need to fix that.
Last time, you wanted to redirect to a URL that had its own GET parameters (query strings) appended to the end. This is when you see ?name=value&name2=value2&...etc... on the end of a URL, which your Redirect URL required last time. Our system did not support that at the time, but we fixed things at our end, so we could handle it then and still do.
This time, your Redirect URL has no GET query string parameters of its own, but our system always appends such parameters containing the order data to the end of all Redirect URLs. We are performing the Redirect correctly, but this time your provider is the one having the problem handling our parameters added to the end of their URL, so they need to update their system to ignore any unrecognized parameters added the end of their URL.
This is really a "good housekeeping" thing they should do anyway as a matter of course, which is why we've never encountered this problem before, as most providers already do this inherently. I would suggest directing their attention to this forum thread, so they'll understand the issue as described here and know what they need to fix at their end.
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