Aug 2012
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Nov 2012
Nov 2012
doug78954
Aug '12

I am back. I have used Ejunkie for about five years now. But I only come here once and a while when adding a new product. That is when I can not seem to understand the system.



I have one ejunkie account that sells 8 products and would like to add one more. But when I add this product the shipping is wrong. I can ship one for 3 dollars to america. When I put two in the shopping cart it makes it 6 dollars.

One problem is I have a shipping rule for america that says 3 per item. One thing I don't understand is the shipping rule has no connection with the product. You would think that when making up the product it would ask what shipping rule would you like to use? But I can not find any where the connection between the shipping rules and the products. I have messed with boxes and tubes and ounces but it seems that because the other products that are there have the 3 per item rule there is no way around that.

I just want to have the shipping go up in smaller increments on the one new product I am adding. Doug

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    Aug '12

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    Nov '12
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doug78954
Aug '12

Right now I have somehow set it up that all orders are charged 3 dollars to america and 5 to all the other countries that I sell to. I have no idea how I set that up as I go through the rules I don't even see where that would be. I can enter in a weight for the product on the edit product pages and put it in a box or tube or what ever. I can put in a total for how many would fit in a package but it makes no difference every time I check no matter what quantity it is still 3 or 5 per item. I am assuming the add to cart code does not change when you make a change in the settings? I can try updating the add to cart code and see if that makes any changes.

doug78954
Aug '12

I found the price per unit weight box. But here is what I am not understanding. Lets say I go into the shipping rule page and make a new shipping rule for the US. Lets say it is shipping rule 62358. It is a great rule just what I want, now I should be able to go back to the product page and tell it for this product use rule 62358 and it would. I see no way to connect a rule with a product. I have two ejunkie accounts here because of that. Lets say I was selling 49 products and I wanted to add one. So I go in and make a new shipping rule up saying such and such. Well it looks like I just blew out the other 49 products because they are now going to use that rule. I want different rules for different products. How do I do that? Doug

E-junkie_GuruWebmaster & Support Guru
Aug '12

Shipping Rules are designed to work as part of an overall shipping calculation strategy and thus only apply to the buyer's entire cart order in general, not to any particular product. This help page explains our shipping calculation settings and how they work:

http://www.e-junkie.com/ej/help.shipping.htm



If you no longer want to charge $3/item for all your products no matter which particular item(s) are ordered, you will need to delete the $3/item rule and take a different approach. This help page explains how to set up flat-rate shipping that varies for different products:

http://www.e-junkie.com/ej/tips.shipping.item-specific-flat-rate.htm

2 months later
always_learning
Nov '12

E-junkieGuru said "Shipping Rules are designed to work as part of an overall shipping calculation strategy and thus only apply to the buyer's entire cart"



Why such a strict limitation?



Wouldn't you rather say "E-junkie is designed to obtain and retain new users/subscribers via its easy to use highly flexible, fast to learn shipping rule creation abilities?"



I also want the ability to either use global shipping rules, or create a rule that can be locked to a single product as its locked out of being used on other products, or may be reused on other products if I so choose to allow.



I want the ability to determine on a product by product basis, which rule(s) that product is or is not allowed to use.



When we have a product its easy for us to know which rule we want to apply to that specific product. This does NOT require us to become an expert. But in order to have to learn all the global shipping options, possibilities and variables, requires us to have to be an expert in many cases so we can get the results we need to obtain. We don't all have the time for that learning curve.



Another problem with forcing us to use global rules only, is soon as we mess up, that mistake can instantly spill over and apply to many products simultaneously. Now while we are trying to learn one variable for one specific product, we have messed up the shipping costs across many products making our learning curve way too expensive.



Fine, let me make a mistake while learning, but let that mistake apply only to one product I am playing with at the moment. Dont force one mistake to be able and capable of messing up the shipping costs across many products. Thats ridiculous. But thats what your forcing upon us.



Please re-develop and change how products use shipping rules instead of ONLY how shipping rules apply globally to our products.



Being able to use global rules can be very good. Not allowing a single product to escape the umbrella coverage of global rules is VERY BAD.



Please change and do it very soon while I am still a subscriber of yours. You will do neither of us any favor if you change after I have switched cart companies.



The rest of your service is easy enough for us to quickly learn and use. So why continue keeping one single aspect of your service as such a nightmare that it chases us away from the rest of your service?



PLEASE.