How can you tell if someone has opened an unauthorized copy

[kelley]

Sorry if this has been asked before.



How can you tell if someone has opened an unauthorized copy? What do you look for in the transaction log to spot the infractions and track who it came from?



Once the unauthorized copy is determined, how do you turn off the purchase?



Thanks,



Kelley

[E-junkie_Ninja]

I'm sorry, but are you asking how to tell if someone is sharing your files? If so there is no way to really tell. Nothing in the Transaction Log would point to someone sharing your product.



If you do want to disable a download link you can go to Seller Admin>Block Buyer/Transaction and enter in the Transaction ID as it is listed in the Transaction Log, (Seller Admin>View/Download Transaction Log).