Hi - newb has a question

[ejnewbie]

Hi - just cam across ej and was thinking about using it for my site.



Is there a max dollar amount of a product? so, if I wanted to sell products for say, $5,000 (five thousand dollars), is that possible?



Thanks!

[retroposters]

I checked the link to ebay guide thing but I'm trying to understand the process.

Does it work like this:



1) Ebay buyer clicks "Buy It Now" on my ebook.

2) Buyer pays via paypal

3) After successful payment, Paypal Ebay or Paypal (?) provides the "Web address of digital item": https://www.e-junkie.com/ecom/eb.php (as per the link you provided).

4) Buyer goes to the link and downloads the ebook





Questions

a) In #3, can the digital delivery address be reused by others (lets say buyer sends the link to his friends so they can download the file too) or does it somehow check to see if it is actually the buyer and if they have paid already?

b) To do this, do I just need the ejunkie shopping cart/delivery service, or do I need to use the e-junkie ebook store as well?

c) Does ejunkie also handle the emails that are automatically sent to the winners of the auctions?

Thanks

[E-junkie_Guru]

Yes, it works as you described. After the buyer finishes checkout and PayPal confirms the buyer's payment was good and completed, we grant the buyer access to a thank-you page where we present their unique download link(s) automatically, and we also issue them a thank-you email with a link to reach the thank-you/download page in case they did not proceed to the download page after checkout.



Responding to your questions in order:



1) Each buyer gets a unique download link that expires after the number of attempts or hours (whichever comes first) that you specify in each product's settings.



2) I'm not sure what you mean about an "e-junkie ebook store", but all of our features are standard and included in your flat monthly subscription fee. The only extra-fee service we offer is sending Newsletters/Updates by email to previous buyers.



3) We only send the buyer a thank-you email with a link to reach their download page. This is separate and unrelated to anything PayPal or eBay might send the buyer (such as a payment-receipt email from PayPal or an auction-won email from eBay).

[retroposters]

Ok, I have tried out a Buy Now auction on Ebay using my friend to buy a downloadable file which is zipped and contains photos inside it. It was about 1.4MB. The buyer (my friend) won it and paid for it using Paypal. He then waited to get the thank-you email. It never arrived. He also didn't get the download link through a thank you page (does a thank-you page apply for Ebay selling?) as he only saw the Ebay's standard thank-you page. How would I tell the customer to proceed to the download page?



I have done everything in the selling on Ebay help page but this trial didn't work so I sent the buyer a free link and it worked perfectly fine. How does E-junkie find the buyers email address to be able to send the thank-you email to them when using Ebay?



Thanks for your time in answering my questions.

[E-junkie_Guru]

Make sure you are following our eBay instructions from this help page:

http://www.e-junkie.com/ej/help.ebay.htm



If that's all been done correctly, also see troubleshooting tips here:

http://www.e-junkie.com/ej/trouble.paypal.completed-order-not-processed.htm