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carl
Jul '11

Hi everyone,



I am working on a site that has one softcover book, and three ebooks for sale. The softcover book is being sold in the US and Canada with flatrate shipping of $4.97. The ebooks are obviously digital downloads but I still need to charge tax on them when sold in Canada, and I want them to be available worldwide for people to download.



It seems to me that there isn't anyway to have one product available in only two countries but the other products available anywhere. Am I missing something? Any help would be greatly appreciated.



Thanks

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    Jul '11

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    Jul '11
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E-junkie_MonsterSupport Monster
Jul '11

Hello,





Hmmm, if you turn tax on for a digital product it will trigger a prompt for the buyer's country and post code in our cart, and that would be a problem if you have restricted your shipping destinations to the US and Canada. Is there any reason you have to restrict your shipping destinations like that or is it a matter of preference?

carl
Jul '11

Thanks for the reply! At this point it is just personal preference as it is flat rate shipping we are doing to the US and Canada and we are just trying to make things simple for the time being. Is there a way to do this or am I out of luck do you think? Thanks again for the help.

E-junkie_MonsterSupport Monster
Jul '11

There's not a way to do the restriction and the sales tax and not also have your digital items limited to buyers in the US and Canada.



I'd recommend setting up a second, higher flat rate for international orders and expanding your shipping destinations. Here's a basic outline on using shipping rules to create a special rate for the US and Canada and another one for the rest of the world:



Go to Seller Admin > Cart Shipping Settings and set the following:

Shipping Origin: select your country and enter 99999 as your zip code (assuming you are in Canada, otherwise enter your zip code)

Shipping Destinations: select nothing for Worldwide shipping, you can clear your US and Canada selections by clicking on them again;

Leave all other settings blank or 0.00;

Click Next to save settings and proceed to the Shipping Rules screen.



In the Existing Shipping Rules menu, select and Delete any Rules you may have saved there.



Set up your first Shipping Rule for Domestic shipping:

Shipping Rate Calculator: Flat

Shipping Amount: enter your flat rate

Country: Select Canada;

Click Submit to save the Rule.



Repeat these steps but with United States as the country selected.



To ship Internationally at a different rate:

Shipping Rate Calculator: Flat

Shipping Amount: enter a special international rate

Country: All Countries (i.e. the rest of your Shipping Destination countries);

Click Submit to save the Rule.



Click Back to Admin, and you're done!