*HELP*cart wide 10% discount is NOT uspposed to be there

[zweetpeaz]

Hello.

On my clients site http://theferriswheelshop.com/individual-heat-and-cold-pack/nsb-neck-shoulder-back-pad.html i am finding that there s a "Codes applied: Current Promotion" of 10% which looks to affect all products. We have not knowngly put all products on sale.. please tell me how to fix this.

Thanks:)

Michelle

[E-junkie_Monster]

Hello Michelle,



A "Current Promotion" discount refers to a discount that does not have any codes and therefore applies automatically. To fix this, review the discounts you have created so far, the culprit will be a discount that has nothing in the Discount Codes field. You can delete that discount or add in a code that must be entered to claim it and then it will no longer apply to every order.

[zweetpeaz]

Thank you SO much- yes, she had created a coupon, and not added the actual "customer use code" Whew! Glad it was an easy fix:)

Thanks,.