Got paypal payment notification but no transaction in log

[jessicaleigh]

I'm new to selling with e-junkie so maybe I've missed something somewhere but I received a payment notification from Paypal and when I went to check out the transaction there isn't anything listed in my transaction log. Is there somewhere else I should be looking? It's been at least a day since the PayPal notification came through so I don't think it's just a delay but I'd really like to be able to have access to a list of transactions.



Any help is appreciated.

[E-junkie_Monster]

It sounds like something may have gone wrong, we should get the notification from PayPal right away, but if we don't get any notice the order won't be recorded or filled on our end.



Please take a look at our troubleshooting page here which covers everything you need to check to investigate and correct this error:

http://www.e-junkie.com/ej/trouble.paypal.order-not-processed.htm