This evening I received 3 separate e-junkie notifications for orders, but no PayPal email notifications.
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Jan '11
last reply
Jan '11
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This evening I received 3 separate e-junkie notifications for orders, but no PayPal email notifications.
See if you can find the payments for those transaction IDs in your PayPal account history. If so, check your spam folder to see if PayPal's emails wound up in there somehow, and contact PayPal support if you have any further questions about their receipt emails, since our system is not involved in sending those at all.
@Pinkie:
If the order shows up in your E-junkie Transaction Log, and it wasn't an eBay sale, then our purchase buttons would definitely have been involved in taking the order to begin with.
@Gurilla:
Please see this troubleshooting help page to find and fix the problem preventing E-junkie from processing your orders paid by PayPal:
http://www.e-junkie.com/ej/trouble.paypal.order-not-processed.htm