FYI: Not receiving PayPal notifications

[pinkie]

This evening I received 3 separate e-junkie notifications for orders, but no PayPal email notifications.

[E-junkie_Guru]

See if you can find the payments for those transaction IDs in your PayPal account history. If so, check your spam folder to see if PayPal's emails wound up in there somehow, and contact PayPal support if you have any further questions about their receipt emails, since our system is not involved in sending those at all.

[pinkie]

I wasn't sure if e-junkie was involved in this process.



Yes, they are in my account history. Not in spam folder. I will check to see if PP is having issues. Thanks.

[gurilla]

I have the total opposite problem...



i made a sale

> paypal never notified me until 2 hours AFTER

> Ejunkie didnt notify me at all!!

> Ejunkie didnt even log the sale either..

[E-junkie_Guru]

@Pinkie:

If the order shows up in your E-junkie Transaction Log, and it wasn't an eBay sale, then our purchase buttons would definitely have been involved in taking the order to begin with.



@Gurilla:

Please see this troubleshooting help page to find and fix the problem preventing E-junkie from processing your orders paid by PayPal:

http://www.e-junkie.com/ej/trouble.paypal.order-not-processed.htm

[pinkie]

I'm getting some of the PayPal notifications, but hours later.

[E-junkie_Guru]

That sounds like a backlog of emails getting delayed at PayPal's end, then.