First product download test failed

[troy]

I'm trying to sell some video downloads on a remote server. I have everything set up properly from what I can tell but when I purchase the download and click the link I dont get a usable download. The html code is correct from what I can tell and the file is set on public access. When I go to play the downloaded file its only a fraction of the size and doesn't play at all. Any idea what may be causing this?



thanks

[E-junkie_Guru]

It appears we have been communicating with you by email on this issue already. The trouble is that the Remote Product File URL you provided for your product leads to a download page where the file can be downloaded in a browser, whereas that URL setting needs to point directly to the actual file itself. You may find this help page useful for determining the proper URL for your file:

http://www.e-junkie.com/ej/tips.downloads.remote-file-url.htm