Jul 2011
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Jul 2011
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doug78954
Jul '11

Hi, I have used ejunkie for a number of years now. I have a couple of products one being a downloadable ebook. I now want to put more products up for sale but again I cannot figure out the shipping thing.



I am extremely nervous that I would some how mess up my existing products which would cause a mini disaster.



I have three physical products and then packages of those products. The packages strip the wrapper off the products making them smaller and lighter.



I have a bunch of shipping rules in the drop down box all ready but they all say zero for everything.



I just don't see enough correlation between what I am doing and the results you would expect to get.



Is there a tutorial someplace that really goes through this?

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    Jul '11

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    Jul '11
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E-junkie_GuruWebmaster & Support Guru
Jul '11

Since our shipping calculation feature is so flexible, able to accommodate a diverse array of shipping calculation methods, there really isn't a "one size fits all" tutorial aside from the general help page explaining our Shipping settings:

http://www.e-junkie.com/ej/help.shipping.htm



Just enable "Shipping/Buyer's Address" in the settings of each product that should trigger collection of a street address during checkout and apply your shipping calculation method. Existing products which do not have that setting enabled would not be affected.



When you go to Seller Admin > Cart Shipping Settings and click Next to reach the Shipping Rules screen, the Existing Shipping Rules menu will show the rules you've already created with the conditions an order must satisfy to qualify for that rule (if these conditions all show as zero for a given rule, that indicates no min/max order size is required to apply that rule). When you select any rule from that menu, the calculation method for that rule is shown underneath the menu itself.



Note that any rules you set for All Countries can be regarded as "international/rest of the world", as they would apply to all your chosen Shipping Destination countries that don't have a specific Rule of their own. You can choose which Shipping Destinations countries you will allow on the first screen of Cart Shipping Settings.



If you need more specific instructions, just reply here or email us to explain in detail how you want all your shipping rates to work, then we can explain exactly how to set that up.

doug78954
Jul '11

I have been experimenting with setting up some products. With a couple I added the weight and then submitted them. With another I wanted to just charge the person a certain price for the shipping. But in USA only. If they were in another country they would have to contact me. I see on one page it says if you don't want us to calculate shipping leave settings as they are. But I can not find any box where I would enter what the shipping would be.

Then I decided to add one more product and it says limits reached?

doug78954
Jul '11

Okay I see I have to update my subscription for more products. Probably not a bad thing.

I have three of the products up there and they are working but the package deal I have is stuck with just 2.50 shipping and I have it as more weight. The one I have for 1.5 oz is 2.50 which is correct but the other product is 5 oz and stuck on 250 shipping.

E-junkie_MonsterSupport Monster
Jul '11

If you can tell us exactly how you want your shipping costs to be applied we can give you specific step by step instructions, but please give us the full picture of all of your shipping settings. Implementing one kind of cost may indeed interfere with other costs you've already set up in your account previously, and the more complicated you want your shipping costs to be then your shipping set up is going to also be more complicated for obvious reasons.



If you want to charge a particular shipping rate according to one or more of the following criteria we recommend using shipping rules, which will apply to all of your shippable orders across the board:



- Total weight of the order

- Total cost of the order

- Number of items ordered

- Shipping destination





If you want to charge different shipping costs for different products then you should use packaging costs, as this will allow you to assign different cost and weight values for packaging to different products. That would allow you to have a small product that ships cheaply along with a large product that is more expensive.



If you want to charge different rates for different products based on the criteria that shipping rules cover you're in for a big headache, so if you're in that territory I recommend re-thinking your shipping costs. If there are that many If Ands or Buts in your shipping set up that you can't explain them to us with a few sentences or a simple chart then you're not going to be able to explain them to your buyers either.