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Nov 2011

Do EJ publish a roadmap of new features that are being considered / worked on?



I’ve been an EJ customer for over a year now and whilst I am broadly happy with the service, I do think it is a bit basic and behind the time in places from an end-user functionality point of view. From what I have seen in the past year, the focus seems to be on support and stability (which are both great by the way) rather than new features.



I’d love to hear someone form EJ talk about what is in the development pipeline for say the next 6 months.



If you need some inspiration, I have a list of requests as long as my arm that I’d be delighted to share with you! I’d also love to hear from other EJ users about the shortcomings they have experienced and how they worked around them.



Regards

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    Nov '11
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    Dec '11
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Feel free to post your suggestions here, or just email them to Support who could bring those more directly to Development's attention:

https://www.e-junkie.com/ej/contact.php



Development runs the show here, and they tend to keep their plans and progress pretty close to the vest and don't like to promise anything until they're sure it absolutely can and will be done. Thus, there's not much I have to offer in terms of specific details regarding a future development roadmap, but feel free to search the forum for "wishlist" to see what others have suggested that we're already taking into consideration.



I can at least say that many desirable (and tentatively planned) new features and functionalities are "backed up behind the dam" of our current Flash-based Seller Admin, which by now has simply become too complex and crufty to modify readily without breaking it in unexpected ways. As a centrally-managed system shared in common among all our 12,000+ merchants, any aspect of our system's behavior which does not have a setting in Seller Admin cannot feasibly be modified for any one seller without applying the same modification to all other sellers. Development has long been working on a DHTML-based replacement for our Admin panels, which will be much more amenable to ongoing modification to add new controls or alter existing ones. Any new functionality that would need a seller-specific means of configuration/management or other alteration of our Admin interface behavior simply has to wait until the new Admin is ready.



Bear in mind that E-junkie is deliberately intended to be a simple, basic solution to meet simple, basic needs. We can't be everything to everyone -- and trying to be that would lead to becoming the sort of sprawling, bloated, bug-ridden monstrosity that nobody really wants -- so we focus primarily on digital-product sales and small DIY businesses run by sole proprietors and "mom'n'pop shops" who maintain their own Web sites.



We fill an under-served market niche between the basic payment buttons provided by payment processors such as PayPal, closed-system online marketplace sites such as eBay, Amazon and Etsy, and the vast plethora of full-featured e-commerce software packages that you can install on your server to manage all aspects of your online presence entirely within your own site and domain, from building a virtual storefront with product listings, to an integrated shopping cart, on-site checkout, email marketing, promotions and more.



Sometimes a seller will simply outgrow our service to the point they may become better served by the latter type of more full-featured solution. That type of solution has already been done many times over, in many different ways, by many other dev shops, so we see no point in trying to compete with them when our existing niche where we've found success still remains so under-served. We're rather like a VW bug -- a simple, basic, well-made implement to meet most common needs that's also easy to maintain yourself -- so if what you really need is something more like a 4x4 truck or limousine, you'd do best to just get that, rather than trying to trick out your VW to be more like a truck or limo. :^)

Thanks for you lengthy post, it makes an interesting read. I have a few comments.



I fully accept the reluctance to release roadmap details until the product is 'well baked'. However I have not seen any significant feature updates in the time I have been using EJ. Therefore I was really asking whether you guys are working on new features in general, by the sounds of it you are but it may be a while before we see them due to blocking issues with the new admin UI.



I fully accept that trade-off you have to make between ease of use and functionality and understand that EJ sits on the ease of use side. That said, I really feel that a small selection of key new features would make a huge difference and would certainly retain me as a customer, these key requests are:



- More control / complete control over cart page HTML and style. At a minimum I'd like to be able to upload a CSS file that is used when the cart pages are used with my account ID.



- Mini cart. At the very least I'd love to see some kind of backward notification (IPN style) of cart-based updates such that I can maintain my own mini cart. As an example, I'd love for EJ to send my site something to say that a user has removed an item from their cart or updated a quantity. This would allow me to build my own mini cart.



- Regional card symbols. The credit card drop down is US-focussed and I often loose customers because they do not see their exact card type in the drop down-list. As an example, in the UK we have VISA debit cards which are processed in the same way as VISA but carry a different icon. Most people do not realise that if a site accepts VISA, they also accept VISA debit, therefore I've love to have visa debit in the drop-down list

Thanks for your suggestions, and I can offer some in return:



- Since our standard cart appears as an overlay "inside" your page, it renders as a part of your page structure and thus inherits CSS from your page/site. We can recommend using the View Source Chart extension for Firefox to help you see how the overlay-style cart is structured within your page when it's being displayed. Once you have the View Source Chart extension installed, click a cart button to view the cart in your page, then right-click on it and select View Source Chart. You will find the cart added in a large DIV at the end of your original page source. Many elements will have id= attributes, so you can target those with CSS or modify them by placing jQuery statements inside the EJEJC_shown function of our cart customization code:

http://www.e-junkie.com/ej/help.custom-cart.htm



- This forum thread describes an unofficial hack we can offer to display a minicart (summary of item quantity and total) inside your page:

http://www.e-junkie.com/bb/topic/3086



- I'm not sure which drop-down list with card icons you're referring to? The only checkout page we manage, for card-based direct payments using PayPal Pro or Authorize.Net, does not show any card logos, and any other checkouts such as PayPal Express Checkout/Website Payments Standard, Google Checkout, etc. would transpire on the payment processor's checkout site where we have no influence over the interface. If you're actually referring to the checkout button in our cart for card-based checkouts, you can replace that with a custom button image using our cart customization code (linked above).