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vedat
Feb '21

Hello. E-junkie has been so great for my business over the 10 plus years I've been a member. But there is only one thing I wish I could do within the eco-system on a daily basis. That is creating invoices for each purchase and send to customer. I can hear you say "transaction complete thank you page is there for this reason". However, majority of the customers don't think their accountants will accept it as a proper proof of purchase or a tax invoice. So, for these customers, I am having to make invoices manually using free invoice builder (which is pretty rudimental but does the job). All it needs to be is a downloadable pdf or a printable page with the usual invoice information including my company's info, tax ID etc. Maybe this is already possible with existing tools but so far I haven't been able to wrap my head around it. Thanks for any help!
Cheers
Vedat

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    Feb '21

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    Jun '21
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E-junkie_GuruWebmaster & Support Guru
Feb '21

Usually buyers receive a payment receipt email from the payment service which processed their payment (PayPal, Stripe, etc.), independently of any thank-you pages/emails we also generate.

If those receipt emails are insufficient, I see you've been with us for many years now (thanks! :slight_smile: ), so you might consider enabling our new-style thank-you pages for your account via the Try New Features button in the header of your E-junkie Dashboard. That new-style page layout includes more information as standard than our old thank-you pages did, and it's formatted more like an invoice. You can also customize that page to add more details if needed:

If that still won't meet your needs, you might see if Zapier supports any invoice-generator service you could use, then you'd be able to integrate with that service via our Zapier integration:

vedat
Mar '21

Thank you, I'll look into these asap and get back with questions if any!

3 months later
mbw
Jun '21
E-junkie_Guru

I'm am a long time customer, but have just started using your standard automatically generated Thank You page and an invoice/receipt for shipments of physical items. I would like to make a few changes to the generic format, but am not sure how to proceed. I've read all the documents referenced in this thread.

Specifically, for sold physical items I copy and paste the shipping address in the Thank You page to my shipping software. The issue is that your shipping address is not in a standard format. It is name/address/city/state-zip/country, rather than the standard name/address/city-state-zip/ country. This means that after I cut and paste I have to reformat the line breaks. Is there any way to modify this?

Secondarily, the document prints very strangely. I use it as a receipt to send out with shipped orders, but have to do some reformatting each time I want to print it neatly. For one thing -- and this is really puzzling -- the logo size varies dramatically depending on how it is printed. Any suggestions on how to improve this would be greatly appreciated.

E-junkie_GuruWebmaster & Support Guru
Jun '21

I've referred your suggestion to Development about the standard shipping address formatting on our thank-you pages. I can't estimate how soon they'd be able to get to that, but meanwhile you could duplicate the address in your preferred format by adding the following to your Common Thank-you Page HTML field (in E-junkie Dashboard under Manage Seller Account > Edit Preferences):

Ship to:<br>
[%shipping_name%]<br>
[%address%]<br>
[%city%], [%state%] [%zip%]<br>
[%country_full%] ([%country%])

Or, you could use our webhook integration method to transmit the order details to a script on your own server, which could then store or email or print that information in whatever format you wish -- e.g., the cgiemail script would use a template file (similar to our thank-you page/email templating) that you'd compose to plug the details into an email message of whatever format you wish.

You might also consider our Zapier integration (see link above) to send the details to a third-party service where you'd manage your shipping labels/invoicing.

As for the printing format, that's determined by the PDF "virtual printer" you choose when printing the page. It appears the current print dialog in Firefox will print the page with a minimal-sized logo if you choose Destination: Save to PDF rather than selecting any other PDF printer option for the Destination.