E-mails not being sent

[the_coupon_depot]

Hello,



For the several hours, customer e-mails with our stored codes are not being sent upon payment. The customer is not receiving their code and we are not receiving our copy of the e-mail. We have also test sent numerous free codes to different e-mails and none are coming through either. My co-worker sells an identical product and he has confirmed the problem as well.



Kevin

[martinralya]

I'm having exactly the same problem -- customer not receiving their download code, and me not getting the confirmation email.

[martinralya]

I put in a call to the emergency/outage support line a moment ago. Hopefully this hiccup can be resolved soon.

[martinralya]

A customer just confirmed that he received his download email, and I just received the associated notification email -- looks like all is well again.

[the_coupon_depot]

It's fixed now. I just received an e-mail from support and they had a problem with one of their e-mail servers.



Kevin

[E-junkie_Guru]

We have posted confirmation of the issue and its resolution in our System Status and Updates forum category:

http://www.e-junkie.com/bb/topic/4541