I use PayPal advanced payments for regular PayPal transactions and as a merchant account provider to accept credit cards too.
I've been using PayPal and E-junkie for over two years without any issues until last week. Now I'm only receiving notifications from E-junkie if the transaction was processed successfully and the item will be automatically sent to the customer.
If the transaction is pending verification due to AVS failure or any other credit card verification issue, the transaction is an E-check or a transaction (previously pending) is manually approved I will not receive any notification at all and customers will be upset that their fees are pending but the product is not sent to them, I need to login into PayPal manager several times a day to check for pending review transactions and contact customers as I'm not receiving the notifications anymore.
I used to receive an e-mail from E-junkie that the transaction was pending "E-junkie Notification - Pending Payment - authorization" but I do not receive that anymore.
I've contacted PayPal and this was their response:
Discussion Thread
Response Via Email (Idraki)
06/03/2014 10:00 PM
Hi Michael,
Thank for you contacting PayPal Merchant Technical Support. I'm sorry for the delay in response.
That's because eJunkie uses IPN and your IPN was disabled. Try to enable it back and try to resent your IPN. Follow this link on how to enable it. You can fill in any URL as your integration will overwrite the URL. https://developer.paypal.com/webapps/developer/docs/classic/ipn/integration-guide/IPNSetup/
Read more about IPN in the link below.
https://developer.paypal.com/webapps/developer/docs/classic/ipn/integration-guide/IPNIntro/
Now if I read your forum discussions E-junkie is telling that I do not have to enable any IPN if I use the standard cart links
If you are using E-junkie-provided purchase-button codes you do NOT need to manually configure PayPal IPN at all. When a buyer takes an order from our buttons/cart to PayPal for checkout, we automatically include our IPN URL along with the order data.
If you are using E-junkie's built-in Affiliate program, any Affiliate who referred the sale via their link would get credited for the sale automatically. See here for more information on how our Affiliate programs work and the different link types:
http://www.e-junkie.com/bb/topic/2690#post7025
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Can you please help me with this? I need to get the notifications back again to proactively help my customers. If I need tenable IPN on PayPal, what I need to enter in the url??
Thank you.
Carlos
