E-junkie is *almost* perfect, but

[joea]

I've been evaluating e-junkie, and it's almost perfect, except for one big problem IMHO. Given the interaction of the credit card form page, I believe there is the real potential for lost sales. Here's why...



After filling out the credit card info and clicking the button at the bottom to pay, a dialog box is displayed asking if it's okay to charge the card. Depending on the browser in use, the caption on the dialog box may show "https://www.e-junkie.com/". This happens with Firefox and Chrome. Given the implementation, unfortunately the caption cannot be controlled because of the use of the confirm() JavaScript function where the browser dictates the caption.



My problem with this is twofold: 1) To that point during the purchase process, the user has not seen e-junkie.com at all (except in the URL, which I can live with) so it could be called into question if the purchase was legitimate. 2) The domain name itself, e-junkie.com, does not convey a professional image IMHO, and may cause it to be questioned by the user as well.



One solution would be to remove that confirmation dialog entirely. Another would be to make it an option in the setup.



I hope one of these two things can be done so that I can use e-junkie, because beside this one issue, it's perfect!



Is anyone else concerned about this?



Joe A.

[softwaretime]

It's a big concern for me as well. What I don’t understand is why e-junkie can’t simply register some alternative names that point to the same service that we can use for all cart related links from our own sites.



Why can’t urls when I hover look like:



https://www.fatfreecart.com/ecom/gb.php?c=cart&i=10&cl=152936&ejc=2, or

https://www.ejsecure.com/ecom/gb.php?c=cart&i=10&cl=152936&ejc=2

Or whatever else they can some up with.



Like others have said, e-junkie is fine from a developer’s standpoint, but the name seems to freak people out. I don't mind that the companies name is e-junkie and that as a developer, I see e-junkie. I just don't want customers to see it because:



The word “junkie”: http://www.merriam-webster.com/dictionary/junkie



Then they say, “what’s this e-junkie site?” and if they go directly to the home page to vet the site before they let it process their credit card information, they’re met by a creepy, dark, shadowy guys with sly eyes blinking. It’s almost like a guy hiding in the shadows of an ally, saying, “Pssst. Hey you, you want to buy some hard drugs? I’m a junkie!”



I’ve worked hard to convince people that e-junkie is great, but unless they can make the name of the service invisible, it’s a damned hard sell.



Can the e-junkie developers reconsider these concernes and give people the option of letting their links say e-junkie OR some alternatives that don’t have such a negative connotation attached to it.



This seems to be a common complain in forums outside of e-junkies own community forums.



Aside from that, love the service and will continue to try to sell it to clients and peers when they ask me.

[E-junkie_Monster]

Hi, thank you for your feedback. Please note that you are replying to a thread that is almost a year old and things have changed since then. :)



Right now the only place that "e-junkie.com" will appear is within the raw HTML of your website. Any pages we display to your buyer during the checkout process that are on our site (such as the credit card checkout page or the post-sale thank you page) are on the fatfreecartpro.com domain.



If you do not wish buyers to even be able to see our domain name within your website's HTML or when they hover over a link you can replace all instances of www.e-junkie.com with www.fatfreecartpro.com and everything will continue to function as normal.



Note that there is a small "e-commerce by e-junkie" tag on the thank you pages we generate after a sale. If you wish to remove that just copy and paste the following CSS code into your thank you page HTML:



<style type="text/css">

/* Hide 'e-commerce by e-junkie' line: */

td[align="right"][width="50%"]{display:none;}

</style>

[softwaretime]

Thanks Monster. I could have swore that I saw this work in the past, but then in my research I couldn't find how to do it. I went to the website http://fatfreecartpro.com/ which doesn't seem to work. www.fatfreecartpro.com does bring you to the e-junkie website.



So about 10 minutes ago, I swapped out all of the urls making sure that I had it as www.fatfreecartpro.com and voila! Yes, the problem seems to be resolved.



Beautiful. Thank you. Now I can resume being entirely enthusiastic about e-junkie again. Woo hoo!

[solutionsforyou]

This is great news! I've been researching e-junkie for three days now and I truly think this is a great solution and provides everything I need. I even signed up for a free trail, setup a product page on my website and added the products to e-junkie and buttons to my page. All looked great, except the NAME...Now that I can switch to the alternate URL I'm sold on it, you just won over a new customer!



BTW: It would be nice if you can add the alternate URL to the Admin page during setup and use that value to generate the button code, that would save me from copying and replacing it in all my buttons.