Yesterday morning we moved our store to a new server. As part of the move, to make sure we lost no e-mail, we turned off the mail server on the old server before the mve, so any e-mail sent (including orders) would be held by the sending mail server until it resolves the new server.
The move went without a hitch, and within hours of having completed the move, most of the e-mails sent to us during the move were received.
Except order e-mails from E-Junkie.
I am receiving all of the payment e-mails from Paypal and Google telling me that I have received an order, and the e-mails fro customers, but the e-junkie order confirmation e-mails are in limbo somewhere. Is there any way that someone can go give your DNS server a kick (in this day and age, 24 hours to resolve a DNS change is just way too slow), and/or is there a way to ask your system to re-send the e-mails?
The system we developed uses the order e-mails to parse out the information, so they are quite necessary.
Thank you!
