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Jan 2017

I have the e-Junkie google analytics tracking code placed on my website listed from help forum, however I am not able to view the purchase in google analytics. I am not sure if i am missing any additional coding needing to view.

  • created

    Dec '16
  • last reply

    Jan '17
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I've checked your site's homepage, and it appears you have a jumble of different types of GA tracking code inserted there. Up in your page HEAD, you have a block of GA's new Universal Analytics code, then down towards the end of the page, you have only part of our recommended GA code, plus another section of the much older urchin.js GA code below that.



Those 3 versions of the GA code will all conflict with each other. so make sure you're using ONLY our custom version of the GA code on every page where you want to use GA tracking at all. Do not mix'n'match our code with any other GA code from Google, neither on the same page nor across different pages of your site. Here is our version of the code that you'd need to use (replace the "UA-XXXXX-X" with your own ID string for GA):



<script type="text/javascript">

var gaJsHost=(("https:"==document.location.protocol)?"https://ssl.":"http://www.");

document.write(unescape("%3Cscript src='"+gaJsHost+

"google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));

</script>

<script type="text/javascript">

var ejGATracker = gat.getTracker("UA-XXXXX-X");

ejGATracker._setDomainName("none");

ejGATracker._setAllowLinker(true);

ejGATracker._trackPageview();

</script>

9 days later

I haven't changed anything in my tracking code and apparently all e-commerce tracking stopped around September of 2016 for some reason.. I know I changed web hosts possibly around that time, but can't imagine why that would matter. I checked and I have the correct code installed, can you let me know what the problem might be? http://www.arianafalerni.com/design/ is my site.



I do have the new facebook pixel installed under preferences in the common thank you page, would that matter? I don't think I installed that until late November though, and my ecommerce tracking appears to have stopped prior to that..

8 days later

We have now sorted out the issue with GA Ecommerce Tracking after checkouts with PayPal; thanks for your patience while Development researched the issue to identify and test all the variables until they finally hit the cause.