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Jan 2024

According my my e-junkie logs, customers stopped getting download link at 2024-01-10 05:40:39 . That's over a day ago. "Dowload Info" is vacant in the logs since then. Is anyone else having this problem?

  • created

    Jan '24
  • last reply

    Jan '24
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Lots of customers contacting wondering where there download links are. Having to manually send a whole days worth of download links is going to be a nightmare.

Thanks for notifying us of the problem, with our apologies for the trouble. Our DevOps team is aware of it and working on fixing the issue. This post in our Service Status & Updates forum provides further details and tips: