Jan 2013
3 / 3
Jan 2013
Jan 2013
apple
Jan '13

I am in the testing phase.

When I run a test purchase for a download item, it does not take me to the place to download the file. Instead, it takes me to my website's thank-you page.

Neither does it send the email test I created.

I am using different email addresses from the one I am using on e-junkie.

Thanks

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    Jan '13

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    Jan '13
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E-junkie_GuruWebmaster & Support Guru
Jan '13

If you have your site's thank-you page URL entered in your E-junkie Seller Admin > Account Preferences > Common Thank-you Page URL field, buyers will be directed to that page after checkout instead of reaching your standard E-junkie-generated thank-you page where we present the buyer's download link(s). In this case, the buyer would need to wait to receive the thank-you email message we'd send with a link to their download page.



Also, it appears your E-junkie Transaction Log is empty, indicating we are not receiving confirmation of completed payments from PayPal, so we are unable to process those orders for you (issue download links, send emails, log transaction details). Please follow the troubleshooting instructions on this help page to sort out that problem:

http://www.e-junkie.com/ej/trouble.paypal.order-not-processed.htm

apple
Jan '13
E-junkieGuruIf you have your site's thank-you page URL entered in your E-junkie Seller Admin > Account Preferences > Common Thank-you Page URL field, buyers will be directed to that page after checkout instead of reaching your standard E-junkie-generated thank-you page where we present the buyer's download link(s). In this case, the buyer would need to wait to receive the thank-you email message we'd send with a link to their download page.



Also, it appears your E-junkie Transaction Log is empty, indicating we are not receiving confirmation of completed payments from PayPal, so we are unable to process those orders for you (issue download links, send emails, log transaction details). Please follow the troubleshooting instructions on this help page to sort out that problem:

http://www.e-junkie.com/ej/trouble.paypal.order-not-processed.htm





Thanks.

I followed your instructions and it worked



Re-settings had to be done in PayPal, including turning on the Instant Payment Notification