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Nov 2008

Does e-junkie have a max and min dollar amount setting for the cart? I've had both problems in the past with someone changing the price to $.01 and receiving the download, and then someone ordering multiple downloads (diff items) and getting the payment reversed through paypal. I currently verify all payments and send out all download links myself but it's starting to get old....

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    Nov '08
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    Nov '08
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If you have products configured with the "Let buyers edit price" setting enabled, you can set each name-your-price product with a minimum price that the buyer cannot undercut (if they try, it just gets set to your minimum price).



We do not issue buyers a download link if they tamper with the price during checkout. In fact, when PayPal sends us IPN confirming payment, we check the price paid against the current price of the item (accounting for any of your discount codes they may have applied in the cart), and if they paid less than that, we send you a Fraud Notification instead of issuing them a download link -- sometimes that can happen inadvertently when a Merchant edits a product price while the buyer has taken an order for that product to checkout at the same time, so our notification gives you a chance to consider the matter and still process the sale manually if you wish.



As to the matter of buyers getting refunds from PayPal, that's pretty much just a "cost of doing business" for digital goods with PayPal, as their Resolutions evaluation tends to give buyers the benefit of every doubt when they claim they did not receive a valid download or that the download was not as-advertised. We can only track the number of times they attempted clicking the download link, but there's no technical way possible that we can prove conclusively that they obtained a complete, working, openable, non-corrupt file -- nevermind the question of whether the file actually is or does what they expected -- so PayPal just takes their word for it if they claim otherwise.

I didn't see an answer to the issue of maximum amount in the cart. I know it would appear nice to receive an order with 5-10 different downloads. But in reality, both times i did receive an order like this, both were reversed through paypal. Now my T&S is set to only allow orders for "x" amount of downloads in a 24 hour period and "x" amount of downloads in a 30 day period. Can this be done with e-junkie?

We have no method to limit the number of orders a person can place, nor to limit the total number of items anyone can order at once. You can at least add buyer names or emails to a Block List, so no further sales from that name/email would be processed, but that's really only useful in cases of abuse (their payment will still go through; we just won't process the purchase) and would become tedious to maintain manually on any regular basis.



Perhaps you might want to use our Buy Now buttons instead of Add to Cart buttons? Buy Now takes a buyer directly to checkout for one unit of the chosen product, so it would be rather demanding of their time to purchase too much in one sitting.