willyboy
Oct '09

Hello I'm having a problem with discount codes and them not being applied:



Settings:



Product: All Cart Items

Discount Name: Test

Discount code: testing123

Expires: 2020-12-31 23:59:59

Max use: 10

Discount: 10 [flat]

Applies to: Item Total

Min Quanity: 1

Min Order 10



I tried with both googlecheck out and paypal. After I enter the Cart number, in the Cart Description it says:



Promotion:testing



Yet the discount was not applied to the price.



am I doing something wrong here?



Thanks!

  • created

    Oct '09

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    Oct '09
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E-junkie_GuruWebmaster & Support Guru
Oct '09

Hm, you're saying the cart says "Promotion: testing", but the discount settings you described above say the code should be "testing123" (rather than just "testing").



If you are using Buy Now buttons (rather than cart buttons) with the modification to accept a discount code, that will pass along to checkout whatever discount code is entered, even if it does not match any discount, so that may be happening here?



Also, bear in mind these limitations to using discount codes with Buy Now buttons:

http://www.e-junkie.com/ej/faq.discounts.buy-now.htm



If you need further assistance with this, please provide the URL of your purchase page where you're using our buttons, so we could have a look for ourselves to see what may be going on there.