Didn't Get an e-Junkie Sale Notification

[pinkie]

FYI: Always get an e-Junkie email when someone has ordered. This last order, I didn't get a notification, just a payment notification from PayPal.

[sportsinjuryinfo]

Same problem - two transaction receipts from PayPal, nothing from Ejunkie. No record of the sale in admin reports. Tried a free download and it worked fine. Perhaps related to the scheduled maintenance? Or a PayPal issue?



Any info is greatly appreciated!

[alex_ursake]

same here

i contacted the customer to see if he was able to download the product and he wasn't able to do that , because he never received the e-mail with the download link. Also nothing in the "Transactions Log".

I had to send him a free download link.



Only after 4 hours , i received the "E-junkie Notification - Sale" and the client his e-mail with the download link ...

This never happened to me before since using E-Junkie .

[pinkie]

FYI: I received the e-junkie notification from yesterday's sale, this morning.

[E-junkie_Guru]

That may be related to the scheduled maintenance last night at the datacenter where our servers are colocated, which we announced in our Service Status and Updates forum here:

http://www.e-junkie.com/bb/topic/4551



Any issues occurring around that timeframe should have cleared up by now, but thanks for reporting it. :^)

[pinkie]

No problems.