Deactivating a download link?

[jpodell32]

Very rarely, I get a customer who is incompetent enough to not understand that a downloaded product is not a physical product (amazing, right?).



For these instances, I offer a refund, but I'd like to disable the e-Junkie download link(s) associated with their purchase.



Is this possible? If not, is it something that could be considered for a future feature?





Thanks!

[E-junkie_Monster]

If a refund is reported to us by your payment processor we automatically disable all links connected to that transaction, but the catch is that not all refunds get reported to us.



If you are using PayPal you should be fine, but otherwise the easy way to disable a download link is to use it up. You can get that specific download link from your E-junkie transaction log, and just start enough downloads through it to use up all the available attempts. It isn't necessary to complete any of those downloads of course, just accessing the link is sufficient to burn an attempt.

[jpodell32]

Thanks for the heads-up.