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guest_user
Apr '08

Authorize.net is sending a credit card validation email to my users even though I have the option turned off at Authorize.net.



They tell me that this is something e-Junkie is telling them to generate when a payment is verified. Is there any way to make it stop?

  • created

    Apr '08

  • last reply

    Feb '10
  • 5

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shivani
Apr '08

That's a payment notification email which can't be turned off when using E-junkie.

E-junkie_GuruWebmaster & Support Guru
Apr '08

BTW, this doesn't involve anything sent from Authorize.net, but if you want to disable the transaction notification that E-junkie sends to your buyers, you can do this on a per-product basis (unfortunately, there is no blanket way to disable E-junkie buyer notification across the board all at once). In Seller Admin, for each product you don't want to have sending an E-junkie email:



* Edit that product (or Add a new one);

* On the Product Configuration screen, checkmark Enable Templated Email;

* Leave the Email Subject and Email Message boxes blank (it cannot send templated email if there is no subject nor template to send!).

1 year later
urbantrim
Feb '10

Why can the authorize.net email feature not be turned off? Why would e-junkie automatically override this control without giving users the option to control this? It really defeats the point in Authorize.net providing that option to users in the first place.

E-junkie_GuruWebmaster & Support Guru
Feb '10

I spoke to our Lead Developer, and he says he'll have a solution devised for you within a few days. You'll know more as soon as we do. :^)