I have been having several customers a week having issues with not being able to checkout after they have added multiple items to their cart.. the checkout button disappears and there is a greyed out checkout text no button.. I think this happens after the list goes past the bottom of the javascript window. I tell them there is a workaround by clicking CTRL- several times until the text shrinks and the button appears.
EDIT:
I tested it in FireFox 4.01 and seems to work OK, but in Internet Explorer 8 the checkout button has a tendency to be outside the javascript window and then in zooming text/window more it just disappears... just the :Checkout:".
Is there a fix to this problem? I don't know how many customers I am losing or have abandoned their cart to this issue. I am using the standard method supplied by e-junkie instructions and have not customized my cart settings at all.
My site is
http://fred-she-said-store.blogspot.com/
Thanks, Tracey
created
May '11
last reply
May '11
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