Jan 2010
1 / 5
Jan 2010
Jan 2010
jodie
Jan '10

Hi there!



We are adding some new products and have decided that it would be better for the emails and PayPal account to come from the parent company. So... I went into my admin area to change the email to our other PayPal account, yet it says "Paypal address already in use"



?



We have not used that account for anything e-Junkie related - what might the issue be?



Thanks!

Jodie

  • created

    Jan '10

  • last reply

    Jan '10
  • 4

    replies

  • 1.2k

    views

  • 3

    users

E-junkie_NinjaSupport Ninja
Jan '10

That message means that the PayPal e-mail address you tried to enter is in uses with another E-junkie account. If you let us know what that e-mail address is we can look up which account it is attached to.

jodie
Jan '10

Strange, I don't think it's been used for anything here - but... worth a check :wink:.



Where/who should I send the query to?



Thanks!

E-junkie_GuruWebmaster & Support Guru
Jan '10

Just click the Contact link in red, at the very top of any page on our site. :^)

jodie
Jan '10

face palm OK, thanks. Actually just didn't know if there happened to be a special 'help me!' emai to use. Will be emailing - cheers!