Cart Not updating

[quantumcreators]

I had my site on a test url the cart wouldn't update or hold any products I addedto it. I was previwing the page I published it to a mock url and it started working.



Now I copied the working code to my live site and the cart is doing the same thing. Add a product and view cart its empty. I have an e-mail sent to support but this site is live so I need help.



www. quantumcreators.com



Thanks in advance



Mike

[paulcliffordmusic]

Getting this problem too....add a track to the cart and click 'continue shopping'....click 'view cart' and it is empty. On each instance of clicking a product or the cart it has reset itself to empty.

[quantumcreators]

Support told me to clear my chache and delete my cookies what I did is create a new user on my PC and log in as that and try it and it worked... I did have to lower my secrutiy level on the new user but since then I have been selling like CRAZY so it must have been me.



Get one of your friends to try it see if it works for them.



Mike

[quantumcreators]

I just tried your site and i get the same issue so you whould sent an e-mail to support and have them look at it they get back pretty quick.



Mike

[stefanie]

PaulCliffordMusic---



Are you still experiencing this problem? I went to your site and I had no problems with the cart retaining the products.

[horseenut]

I am experiencing the same problems. I have ran this on multiple test sites and even one in particular that was working and then stopped.



Cart clears itself or will only update a single item and not recognize multiple items.



Thank you for any help!

[E-junkie_Guru]

Delete your browser cookies to resolve this problem. Sometimes when you are adding or editing products and other settings in Seller Admin while also testing your purchase buttons for a buyer cart at the same time, the cookie we set in your browser to track your cart contents can get confused, so only the current item added to a cart will show up in the cart, and any previously-added items will seem to disappear from your cart. Clearing the cookies in your browser will fix this problem for you.

[bkajino]

I have had the same problem. I did clear my cookies + cache, with the same issue. I've tried Google Chrome & Firefox, both had the same problem.



Also, Add to Cart links sometimes result in a popup (which I prefer) or they open a new tab (which I don't like).



How do I resolve this? I can't sell multiple items as this point.



Site is: www.thehomeofficeorganizer.com/shop

[E-junkie_Ninja]

I took a look at your website. I noticed that only one of your products, Zen to Done, seems to have the issues where it does not add to the already existing cart and the cart opens in a new window. I would suggest comparing your E-junkie codes on the page for Zen to Done and your other products which all work the way you want it to.