Can't remove items from shopping cart

[digitalheavens]

Ive got both the add to cart buttons and the view cart buttons but when i add an item to the cart i can't remove it. Any ideas?

[digitalheavens]

I have the remove tick box but no update cart button.

[digitalheavens]

Here is a screen shot http://i456.photobucket.com/albums/qq285/Necto316/cart1.jpg

[digitalheavens]

It appears to be a proplem with my theme, any ideas on how to fix this?

[E-junkie_Ninja]

Can you send us the URL of your live sales page?

[digitalheavens]

Here is a test page with the buttons.

http://www.cannockannsummers.com/?pageid=181

[E-junkie_Ninja]

The HTML code for your cart is not exactly how it is provided. This could be changes you made, or changes made by your hosting service when you saved your page. Your page current has the view cart button look like this:

<p><a href="https://www.e-junkie.com/ecom/gb.php?c=cart&i=765910&cl=106722&ejc=2" target="ejejc" class="ec_ejc_thkbx" onClick="javascript:return EJEJC_lc(this);"><img src="http://www.e-junkie.com/ej/ejadd_to_cart.gif" border="0" alt="Add to Cart"/></a></p>

<p><a href="https://www.e-junkie.com/ecom/gb.php?c=cart&cl=106722&ejc=2" target="ejejc" class="ec_ejc_thkbx" onClick="javascript:return EJEJC_lc(this);"><img src="http://www.e-junkie.com/ej/ejview_cart.gif" border="0" alt="View Cart"/></a><br />

<script language="javascript" type="text/javascript">

<!--

function EJEJC_lc(th) { return false; }

// -->

</script><br />

<script src='http://www.e-junkie.com/ecom/box.js' type='text/javascript'></script></p>



This is the defualt code for your account:

<a href="https://www.e-junkie.com/ecom/gb.php?c=cart&cl=106722&ejc=2" target="ejejc" class="ec_ejc_thkbx" onClick="javascript:return EJEJC_lc(this);"><img src="http://www.e-junkie.com/ej/ejview_cart.gif" border="0" alt="View Cart"/></a>

<script language="javascript" type="text/javascript">

<!--

function EJEJC_lc(th) { return false; }

// -->

</script>

<script src='http://www.e-junkie.com/ecom/box.js' type='text/javascript'></script>



Try and set the code on your page to the default code that we provide. If your hosting service is changing the code you may need to contact them to find out how you can add in code without their system changing it.

[digitalheavens]

I can't see no difference in the code but i tryed it anyway with no luck. I know its not the hosting company because if i change the theme is works fine. Somthing in the theme is stopping it from working.

[digitalheavens]

Seem to be getting there now. Ive seperated the code and put:

<script language="javascript" type="text/javascript">

<!--

function EJEJC_lc(th) { return false; }

// -->

</script>

<script src='http://www.e-junkie.com/ecom/box.js' type='text/javascript'></script>



Into the custom scroted area of my theme.

[E-junkie_Ninja]

Is the Update Cart option now showing up? I tried to check the link you provided before but it was not available.



It is possible that the theme you are using include some coding that conflicts with our code or the CSS of the theme is causing aspects of our cart not to show up.



Also, when I copy and pasted the code from your site and placed it in my previous posting it did look different. Not sure why it changed, but I am sorry for any confusion.

[digitalheavens]

Yes it is working now. Somthing was blocking the code in my theme but the makers have a custom script box in the options witch fixed the problem.