Cannot access transaction logs

[shiftygeezer]

Hi,



When I click the transaction log links in the shop admin panel, absolutely nothing happens. All the other links work.

[E-junkie_Guru]

The Transaction Log opens in a popup window, so if you have a popup-blocker installed, you may need to disable that or allow e-junkie.com to open popups.



BTW, most modern browsers have a built-in popup blocker that's smart enough to tell the difference between annoying self-opening ad popups vs. popups that you open intentionally. Assuming your Web browser program is up-to-date, you might try just removing any separate popup blocker you may have installed to prevent other problems in the future.

[shiftygeezer]

I'm using IE8 on XP without any additional pop-up blockers. Other pop-ups, like the file upload, open in another tab. I also tried CTRL-clicking to force the pop-up into a new tab but it doesn't work. The tab isn't even created - it's as if the link isn't a link, although the pointer changes to show it's interactive.

[E-junkie_Chef]

Do you have JS enabled in your browser?

[shiftygeezer]

Yes. It's default, off-the-shelf IE.

[E-junkie_Guru]

I have no problem opening my Transaction Log in IE using WinXP. Do you have any extra toolbars installed in IE, like a Google or Yahoo toolbar perhaps, something like that? Those sometimes include a popup blocker feature. Also, try updating your Flash player plugin for IE:

http://get.adobe.com/flashplayer/



If all else fails, you can try using the Firefox or Google Chrome browser, although of course we'd really like to help sort out why your IE isn't behaving normally.

[shiftygeezer]

No toolbars (ugh!). I tried disabling internet securities (firewall etc.) and that made no difference. Works fine in Chrome though.



Computers!