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Jan 2012

I've looked everywhere and I can't see a way of pausing my account or deactivating it for the time being. I will be giving my shop a rest, and don't need the payment buttons (I'll be removing them) to work, but may start the shop again at a later date.



Can I just pause the account or deactivate it? Or do I have to cancel my subscription out right and start all over when I need to?



Linda.

  • created

    Jan '12
  • last reply

    Jan '12
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You can cancel your account's subscription payment plan without losing the account itself, so you wouldn't need to start over completely from scratch with a new account when you return. We can revive your old account and products up to at least a year after you cancel and start a new 7-day free trial period for you; however, if you sell downloads, you may need to reupload any files for your download products if you return more than 30 days after canceling.

Thanks, I'll go ahead and follow the cancel subscription link. Ta!!