Buyer not getting digital download

[mick13]

hi all,

trying to figure out why buyer

is not getting their download of mp3.

anybody else experience this problem?

thanks.

mike

[E-junkie_Guru]

If you are seeing completed transactions in PayPal which are not getting processed by E-junkie, please see the troubleshooting instructions on this help page to track down and correct that problem:

http://www.e-junkie.com/ej/trouble.paypal.order-not-processed.htm



Also, it appears you have not yet uploaded a file for your product, so we have no file to provide once we do process the order; this help page section explains how to upload a file for your product:

http://www.e-junkie.com/ej/help.file-downloads.htm#upload