Hm, strange... I also didn't receive your email message with the template. In the same time I received three notifications from your site, that you replied each of my questions in the forum... I sent my two emails directly to your support email address and didn't receive any automated response. I'll contact you via your online contact form and will provide you my reserve email addresses for contact...
About the number of possible products... Your policy attracts or repulses potential merchants... Your current policy attracts merchants with not so many products... These with many products are not able to manage them easy... I'm from these with many products, but I'm here because you offer something special - PDF stamping, which is very important and useful for me.
I'm a client of other site for online sale of tangible products since 11 years. They have bulk load and their template covers all product's data. In the past they had simple template, now their template is more complicate. Now I'm able to edit my products' data in Excel and with a simple program to prepare them for upload to the site within few minutes... 100 products, or 200, or 500 - it doesn't matter... This is why I sell there all my products and pay them percents from each sale...
In your site not only I pay more money for more products (I would prefer to pay more money for more MBytes, because my files are relatively small), but I don't feel comfortable to add and edit them... Drop down list for dozens or hundreds products, listed in alphabetical order, instead on the product code?! I can't find the suitable words to say how strange and uncomfortably solution this is... For the merchants most important thing is not the product name, but the product code... The product code includes inside in a short form the category, the sequence, some product characteristics, this is more than a name... This is why the product codes exist...
Don't you think, that with your policy to take more money for more products and current uncomfortable methods to add and manage more products, you restrain your clients to work with more products and this way you predetermine your future in a world, where each online store offers mostly variety - in hundreds or thousands of goods?
I can't understand what do you mean with the words that you can't create a table to view the main info of the products. I saw your table with the transaction log, so obviosly you can create and show tables at your site...
I believe such table will be useful not only for me, but for all your clients with more than 10 products in their list.
Thank you for your patience with me! :-)
Regards,
Solaria
P.S. The Ticket ID of my inquiry is LNZ-94567-694