BUG: Uploading an updated file isn't working

[miked]

Hi there,

I am trying to replace a ZIP file with an updated version and it is not working. Here is what I am doing

1. Manage Products, Edit/Clone Product
2. Select the product from the dropdown
3. Select View/Edit Product
4. Select Replace Product File
5. Dialog opens. Click Choose File , I select the file to upload, then Open

FAIL: "One or more of the specified parts could not be found. The part may not have been uploaded, or the specified entity tag may not match the part's entity tag."

The file selected is a single ZIP file without spaces in the name.

Please advise.

[E-junkie_Guru]

Hm, very strange! I could not reproduce that problem; uploads worked fine for me in testing just now.

I'd suggest logging out, then log back in and try your upload again. It may also help to force-reload our Dashboard by holding the Ctrl key (on PC) or Shift key (on Mac) while you click the Reload icon in your browser. This help page covers common reasons for upload trouble:

File uploads fail or seem to get stuck

If you're still having trouble, we'll be glad to upload the file for you. Just upload it somewhere else (e.g. Dropbox, Google Drive, iCloud, etc.) and email us a link where we can grab it from there, and be sure to tell us your E-junkie login email and what product it should go with:

Contact us for custom e-commerce solutions

[miked]

This seems to work in another browser so I'll assume it's something local to me. Sorry for the bother.