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sassy
Sep '16

I can barely log on -- it's taking FOR-EV-ER. And my cart isn't working correctly.



Is there a problem with e-Junkie?



ACK!

  • created

    Sep '16

  • last reply

    Sep '16
  • 5

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rod
Sep '16

I have the same problem. Over 2 minutes to open the View/Edit/Delete Products page then it returns to main Admin page.



I've added some products (new sign up) and teh pasted java code is destroying my page layout. Specifically the java seems to be adding some CSS code to the Body element. I've commented out the two buttons, one at a time and the View Cart appears to be the main culprit.



My pasted and manually added wrapper is:

<div class="tbl" style="width:85%;">

<div class="tblrow">

<div class="tblcellproduct">

<p><i>Cost: this macro costs US$1,999 per Server install.</i><br><br>

You can have as many PCs with Project saving projects to it as you like.<br>

The shopping cart converts the price to your local currency

and adds discounts based on the number of licenses you buy.</p>

</div>

<div class="tblcellshop">

<p><a href="https://www.e-junkie.com/ecom/gb.php?c=cart&ejc=2&cl=316881&i=1510167" target="ejejc"

class="ec_ejc_thkbx" onclick="return EJEJC_lc(this);">

<img src="https://www.e-junkie.com/ej/ejadd_to_cart.gif" alt="Add to Cart"></a></p>

<p><a href="https://www.e-junkie.com/ecom/gb.php?c=cart&ejc=2&cl=316881" target="ejejc"

class="ec_ejc_thkbx" onclick="return EJEJC_lc(this);">

<img src="https://www.e-junkie.com/ej/ejview_cart.gif" alt="View Cart"></a>

<script type="text/javascript">

function EJEJC_lc(th) { return false; };</script>

<script src="https://www.e-junkie.com/ecom/box.js" type="text/javascript"></script></p>

</div>

</div>

</div>



Displaying page and waited over 2 mins for e-junkie site to connect and download data before giving up. Currently unusable. Tried 2 different (fully updated) browsers.



HELP please

E-junkie_GuruWebmaster & Support Guru
Sep '16

Regarding your site layout issue, this help page explains the likely reason and provides a workaround:

http://www.e-junkie.com/ej/trouble.buttons.cart-layout.htm



As for our site loading slowly for you, we've not seen any performance issues here, and it's been loading fine for me all day up to now, so it sounds like a network routing/connectivity issue between your ISP and our Tucson datacenter, which could cause incomplete loading of our Admin components leading to the problem you encountered with View/Edit Products. Once that connectivity issue clears up, so our site is loading normally for you again, we'd suggest force-reloading Seller Admin by holding the Ctrl key (on PC) or Shift key (on Mac) while you click Refresh/Reload (or Ctrl-F5 does the same thing on PCs).



Possibly both of you happened to hit congestion on the same backbone route. We're also working on a total migration of our services into the Amazon server cloud to be finalized later this week, so it's possible something related to that testing and preparation briefly impeded our system response this afternoon. At any rate, this migration to the Amazon cloud should eliminate any network performance factors related to our legacy hardware and the Tucson datacenter where it's colocated:

http://www.e-junkie.com/bb/topic/7221

rod
Sep '16

Thanks for that info. I only have one add to cart and one view cart button on each page so my reading of that post is that it wouldn't make a difference?



Thanks,

E-junkie_GuruWebmaster & Support Guru
Sep '16

Yes, you won't need to do anything in re: our migration to the Amazon cloud, and the first helplink I posted above should resolve your layout issue.