How do I make the download automatically go to the desktop when a customer purchases it? Many of our customers are ranchers, etc. and are having problems understanding the download process, even with detailed instructions. Any way to make the process even easier?

  • created

    Jun '10
  • last reply

    Jun '10
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There is no way to determine from our end where the buyer saves the download to their computer; that is determined entirely by them and their browser settings.



Most computers have a file search/find function, so you might want to familiarize yourself with those to help your buyers use it if necessary. You can use your Seller Admin > Send Free Download Link function to send yourself a link and see what the exact filename of the download would be, so you'll know what filename to tell them to search for on their computer.