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arcebus
Mar '14

Hi, I'm just fumbling my new site together and try e-j for the first time. Pretty nice piece of software, by the way.



I have one problem I wasn't able to solve myself (during the last 4 hours...)

What I want to offer is a range of 6 artists tools (tangible) which ship for 5.50 flat worldwide, and one tester which ships for free.

The 5.50 flat is no problem - but how do I tell e-j, that my tester is shipped for free?



Any help, anybody?

Thanks in advance,

Arcy

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    Mar '14

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    Mar '14
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E-junkie_GuruWebmaster & Support Guru
Mar '14

First, just in case you haven't seen it yet, this help page explains our shipping calculation settings in detail:

http://www.e-junkie.com/ej/help.shipping.htm



We can help with your particular inquiry if you could clarify whether you need to charge a 5.50 flat rate per item, or per entire order regardless of the number of items ordered?

arcebus
Mar '14

Yep, I already read the help, but didn't find my problem there.



Among my products (flat per order 5.50) there is ONE which would be sent without charging postage.



TIA,

A.

E-junkie_GuruWebmaster & Support Guru
Mar '14

You can accomplish that by assigning a Cost of 5.50 to the Package Type that you will assign to products which will charge shipping.



Go to Seller Admin > View/Edit/Delete Products:

Select an existing shippable product of yours and click Edit;

On the first screen, if Shipping/Buyer's Address is not checked there, tick that box;

Click Next until you reach the Shipping Options screen;

  • - Weight: 0.00
  • - Package type: select Small Box for your free-shipping product, or Regular Box for your other tangible products.
  • Capacity: 9999

Click Next until you can Submit to save settings;

Repeat this for all your tangible goods;

When adding new shippable products, remember to enable Shipping/Buyer's Address.



Go to Seller Admin > Cart Shipping Settings and set up the following:

Shipping Origin: select your country and enter your zipcode (if you're outside the US, just enter 00000);

Shipping Destinations: if you will only ship to certain countries, select them in the list, or otherwise select nothing for Worldwide shipping;

Define Packaging:

  • Regular Box: Cost = 5.50

Leave all other settings blank or 0.00;

Click Next to save settings and proceed to the Shipping Rules screen.



In the Existing Shipping Rules menu, select and Delete any Rules you may have saved there. Then click Back to Admin, and you're done!