Jul 2009
1 / 4
Jul 2009
Jul 2009
miked
Jul '09

Hi there



I'm trying to make a payment to my affiliates for the first time, and I'm seeing a discrepancy in the amounts that should be paid, with some affiliates not even listed when they should be.



When I click "Pay your Affiliates" I am prompted to download June 2009 payment list. This list is missing my biggest affiliate completely. I know this because when I view the transaction log for that affiliate, I can see the transactions completed under their account, along with the amount I owe them.



Why is the list incomplete? Is there something I'm missing?



...Mike

  • created

    Jul '09

  • last reply

    Jul '09
  • 3

    replies

  • 806

    views

  • 3

    users

  • 1

    link

E-junkie_NinjaSupport Ninja
Jul '09

Mike,



I already sent you an e-mail but I will also respond here.



After looking over all the information in your account. I see that two affiliates made commissions during the month of June. Those same two are listed in your Masspay file except the e-mail address for one of them looks different because the Masspay file requires the affiliate's PayPal E-mail account. If you notice this again, compare the E-junkie Client ID number which is shown both in the View/Download Transaction Log field for the Affiliate and as the last column in the Masspay file.

miked
Jul '09

Ah, that is indeed the problem. Thanks for that.



Is there a way to download affiliate payment record for past months, or only the last full month?